Shipping & Returns

United Kingdom

Free regular post: 2-3 business days

Dispatch

Orders received before 12pm are usually shipped within the same day, otherwise within 24 hours. Orders ship from our London warehouse and are sent via ROYAL MAIL, DPD or EVRI. If you have questions about the arrival of your order, drop us a line at hello@sheetstory.com.

Return

We’re so confident in our products that we offer a Great In Bed Guarantee. This means if you don't love getting into bed with us, we'd be happy to go separate ways. If you need to return or exchange an item, email us at hello@sheetstory.com within 30 days of your purchase so we can organize your choice of exchange or a full refund after receiving the returned item.

Need help? Shoot us an email: hello@sheetstory.com

Feel free to unwrap and assess your bedding. Neat folding into original packaging isn't mandatory for returns. To minimize waste, avoid tearing the packaging, and include it with your return for potential reuse.

Due to hygiene considerations, we are unable to process returns for bedding that has been slept in or washed due to a change of mind. Nonetheless, we are here to assist you in any other way possible. Please reach out to us via email at hello@sheetstory.com

Unfortunately, we cannot accept change of mind returns for bedding that has been slept in or washed. Nevertheless, we are here to assist you in any way possible. Please email us at hello@sheetstory.com

Yes, for unused and unwashed items, we will cover the cost of return postage. Just print out the label, and you can drop it off at your local drop off point.

Our bedding is meticulously crafted for durability. Should you encounter any issues, contact us anytime, and we are committed to resolving them to your satisfaction.